Warranty

Return and Warranty Policy

Thanks for shopping with BENWIS.

We are dedicated to providing quality products. BENWIS warrants the Product against defects in materials and workmanship for a period one (1) year from the date of original purchase (“Warranty Period”) when the product is purchased through an authorized reseller.

When you purchased a BENWIS product from a retail store or online shop, please work directly with the original place of purchase, We are working with our distributors or retailers to support them.

If need further help, please contact us directly by sending us an email (service@benwis.com) with your product serial number and defective picture, we will respond you within 24 hours.

*claims after six months will be charged with reshipping fee.

30 days Exchange

You can return any item within 30 days after delivery via any carrier service of your choice.

To arrange an exchange or refund, please fill out the form below, or email us at service@benwis.com with your order details and photos of the package you received, and we will do our best to accommodate within our means.

*Please note that an admin fee of 10% will be deducted from the refund amount if the item has been unpacked from its original packaging.

All goods will be inspected and we will do our best to accept all returns.

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